Privacy Policy for Tilt - Text-Based Communication Service for Automotive Retailers
Effective Date: July 1, 2023
At Tilt, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our text-based communication service for automotive retailers. By accessing or using Tilt, you agree to the terms of this Privacy Policy.
1.1. Personal Information: When you sign up for Tilt, we may collect certain personal information, including your name, email address, phone number, social media profiles, and other relevant contact details.
1.2. Communications Data: We collect information related to your communications on Tilt, including messages, chat logs, timestamps, and metadata associated with your interactions.
1.3. Usage Information: We automatically collect usage information when you access or use Tilt, such as IP address, device information, browser type, operating system details, and referring URL.
2.1. Provide and Improve Services: We use the information we collect to provide, maintain, and improve Tilt services, respond to your inquiries, and personalize your user experience.
2.2. Communication: We may use your email address or phone number to send you service-related notifications, updates, and administrative messages.
2.3. Analytics: We use aggregated and anonymized data for analytical purposes to understand and enhance the functionality of Tilt and improve our services.
2.4. Legal Compliance: We may use or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3.1. Service Providers: We may engage trusted third-party service providers to assist us in delivering Tilt's services. These providers are obligated to maintain the confidentiality and security of your personal information.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and provide choices regarding your information.
3.3. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests from government authorities, such as court orders, subpoenas, or similar actions.
4.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6.1. Account Information: You can update, correct, or delete your account information by contacting us through the provided channels. However, please note that some information may be retained as necessary for legal and business purposes.
6.2. Communication Preferences: You can choose to opt out of receiving non-essential communications from us. However, we may still send you essential service-related messages.
7.1. Tilt is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to request its deletion.
8.1. We may update this Privacy Policy from time to time. The most current version will be posted on our website, and the effective date will be indicated. We encourage you to review this Privacy Policy periodically for any changes.
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@gettilt.co.
By using Tilt, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.